Amazon Could Be Forced to Treat Drivers as Employees

Vans marked with Amazon’s arrow logo have become ubiquitous on residential streets, a symbol of the nearly instantaneous delivery that has transformed online shopping.But behind the wheel, that image of high-tech efficiency is being overshadowed by drivers’ complaints about working conditions.Recent federal labor rulings could pave the way for unionization in the company’s last-mile delivery network and change how it does business.Hundreds of thousands of drivers who deliver Amazon packages don’t work directly for the e-commerce giant; instead, they’re employed by third-party logistics companies, called delivery service partners.

Last year, Amazon ended a contract with a delivery company in Palmdale, Calif., after drivers started organizing with the Teamsters union.A regional director for the National Labor Relations Board in Los Angeles issued the first formal complaint last week targeting the company’s delivery model, arguing in the Palmdale case that Amazon is a joint employer of the drivers and, as such, must bargain with the union.Last month, another N.L.R.B.regional director issued a preliminary finding that Amazon is a joint employer of drivers in Atlanta seeking to unionize with the Teamsters, and that it must be held liable for unlawfully discouraging unionization....