Starbucks new CEO Brian Niccol to cut back on discounts and coffee promotions

Starbucks’ new boss is putting his stamp on the company by cutting back on discounts and promotions — forcing coffee lovers to pay full price for their drinks.Chief Executive Brian Niccol, the former Chipotle CEO who was poached by the Seattle-based coffeehouse chain earlier this year, ordered his deputies to quietly reduce the plethora of discounts that were introduced to lure back inflation-weary customers over the course of the last year, according to The Wall Street Journal.The move comes after Niccol made headlines for reportedly being given the option of working from his Southern California home for most of the week while overseeing the company, whose headquarters is 1,000 miles away in Seattle.Starbucks offered a variety of deals mainly to loyalty-program members as well as buy-one-get-one-free promotions starting in May.In June, Starbucks launched a special “pairings menu” that included a hot or iced coffee or tea with a croissant for $5.Customers also had the choice of a breakfast sandwich with a coffee or tea for $6.Alternatively, they could have swapped in a Double Smoked Bacon or an Impossible breakfast sandwich for $7.Last month, Starbucks rolled out an offer for extra loyalty points on Tuesdays and deals on several drink purchases on Saturdays.But while the promotions did help bring back customers, baristas complained that Starbucks stores didn’t have adequate manpower to handle the extra workload — causing excessive wait times for people who placed an order either through the app or in person.Starbucks was responding to similar value meals introduced by fast food giants such as McDonald’s and Taco Bell.McDonald’s recently announced that it was extending its $5 value meal that included four items — a McChicken or McDouble sandwich, four piece chicken nuggets, fries and a drink.But Starbucks has no plans to introduce any seasonal promotions during the fall and winter holidays.

Instead, the company will focus on advertising to boost aw...

Read More 
PaprClips
Disclaimer: This story is auto-aggregated by a computer program and has not been created or edited by PaprClips.
Publisher: New York Post

Recent Articles