United passenger uses Apple AirTag to track bags but one still gets taken, he suspects, by airport employee

An American couple – using a digital age hack to keep track of their luggage as they flew overseas for a European vacation – were left frustrated with United Airlines when one of their bags never made it to them despite them knowing exactly where it was.Dan Adams and his partner Kurt, being the tech-savvy smarties they are, placed an Apple AirTag inside all four of their checked bags before they flew business class for their two-month trip to Barcelona.The couple say they treated themselves a little because they wanted their vacation to be memorable.“We kind of planned this trip for a long time.It was like the trip of a lifetime,” Adams told KNBC.“We get to Barcelona.

Get off the flight, go into the airport.And I get out my phone.

And all four bags are there, so I’m like, ‘Yay, they made it,'” Adams said.Despite their ingenious efforts to keep their bags safe, they never saw one of them when they went to collect their luggage.Adams’ phone showed the missing bag was only a few feet away from him, practically on the other side of the wall he was standing by, but figured one of the airline workers simply forgot to place it on the conveyer belt.The couple brought their dilemma up with one of the baggage agents, showing off the location, but were told the bag wasn’t found.“She came back and said, ‘No, there’s no sign of your bag.Probably somebody took it.’ I said, ‘Nobody took it.

The AirTag shows it right there.’ She said, ‘We don’t go by AirTags, we go by our own system,’” Adams frustratingly recalled.The tired, jetlagged couple were told the bag would be delivered to them later as they decided to leave the airport.Not entirely convinced, Adams kept watch of the bag’s location and was alarmed when it started moving on his phone.“It came into Barcelona and then just kept moving out of Barcelona,” he said.Morning Report and Evening Update: Your source for today's top stories Please provide a valid...