He’s spilling the refried beans.A “bored” employee at Taco Bell took time to reveal a series of secrets about life behind the counter at one of America’s most popular fast food restaurants.Turns out, there’s a whole lot we didn’t know about living más.The insider, who said he was a manager at an undisclosed franchise, recently took to Reddit to share his expertise — and found himself being peppered with questions.One commenter wanted to know, for example, why the “already tiny cup of nacho cheese” is only half full when they get it.“Considering what nachos cost at this point I feel like I should get a full cup of cheese,” the person added.The employee explained that the portion for nacho cheese is just two pumps, but if a customer gets a smaller portion, “it’s probably because Taco Bell doesn’t really give us good pumps so we usually just guess how much 2 full pumps should be.”“In high stress situations it’s a little difficult to fill nacho cheese cups,” they continued.
“The pumps that we get don’t always give a full ‘pump’ so we end up having to guess.”Another frequent customer shared their favorite to-go order, and wondered if the very specific request was upsetting the people who made it for him.The order consisted of: Cheesy Gordita Crunch; Beefy 5 layer burrito (remove beans + nacho cheese, add potatoes and spicy ranch, grilled style); 2x Chicken chalupa (remove tomatoes, add spicy ranch); Chicken enchilada burrito (remove rice + red sauce, add potatoes and spicy ranch, grilled style).On a scale of one to ten, the employee said they’d probably hate that order at a six — but not to take it personally.“The reason is because grilling things takes an extra step in the process.
It takes 17 seconds to grill something which adds up when you have a lot of orders,” they explained.If you are going to add customizations to your order, the employee urges customers to ask for all the ingredients you want removed fir...