Red Robins Bottomless Burger Pass crashes site customers call deal a scam: Easier to get tickets to Taylor Swift

Red Robin’s deal drop dropped the ball.On Thursday, April 17, the chain launched its $20 Bottomless Burger Pass, which would give cardholders a burger with a bottomless side every day for the month of May to celebrate National Burger Month.The black and gold passes went on sale at 9 a.m.MT and sold out almost immediately after — and fans on social media were flipping out.Many burger lovers weren’t even able to get to the Red Robin website since it kept crashing due to an overload of traffic.“I spent literally an hour refreshing for the burger pass, what incredible incompetence,” one person posted to Reddit.
“What a joke.I finally get the Cashstar page to load after 50 minutes of CONSTANT refreshing (after setting an alarm to be up for this), enter my address, and BOOM it’s all sold out.”“Publicity stunt.
Does anybody actually know a real person who acquired a pass?” a skeptical customer questioned.“Yup, I was refreshing for an hour.Bad gateway whole time.
So dumb,” another said.“I only woke up this early to try and score a free month burger pass at Red Robin only for the site to not load,” someone sleepily complained.“It was literally easier to get tickets to Taylor Swift than it is to get a Red Robin burger pass,” someone quipped.Multiple people in the Reddit thread commented that they got as far as getting the pass into their carts — but they were being charged nearly $700 for the $20 pass.“I was finally able to purchase one for $682 after three previous failed attempts,” one shared.“They charged my card and I got a confirmation number, then later in the day they refunded the amount with a message, ‘Sorry, there was limited supply and all redemption codes have been used.'”“I made it that far twice but the total was $682 and I was so confused,” another wrote.“I got it in my cart, but it’s charging me $682.
It has to be a marketing stunt,” a user noted.But Red Robin didn’t anticipate just how many people wo...